I have never addressed the concept of farms using "social media" as a marketing tool on this blog, partly because I am still not sure how much sense it makes. The social media includes sites like Facebook, MySpace, and Twitter.
If the word "social media" makes you shiver in fright and run for your tractor to do some real work, I appreciate that response; it is probably a very rational approach. If, however, you are still reading this post, you may be interested in this social media primer.
My thoughts are that social marketing can work for the farm, but I think this quote sums up why it will not work for most farmers:
The main characteristic [social media marketers] need to have is a genuine curiosity/interest in social media, particularly on how it influences human relationships and business practices. This is not just standard required job skills but rather a deep interest that pervades one’s day to day life. One needs to constantly be informed of the latest technologies while striving always to learn and improve one’s knowledge levels. In order to do well when marketing, one should have tactical knowledge and ideally, first-hand experience of the specific social media platform. [link]
One new Small Farm Central farm, Three Springs Fruit Farm told me that they have had success with marketing through Facebook and MySpace. Here is their MySpace page:
They have 161 friends, a blog, and video of vegetable orchestra. It seems to be working for them, but I would be interested in hearing how this translates into people coming to physically buy goods from the farm.
Maybe we can spend a few weeks exploring different social media platforms if people show some interest.
Has your farm used social marketing? What kinds of successes/failures have you had?
[Photo by Gary Hayes]
In case you haven't heard, the Obamas are planting a vegetable garden in the White House lawn. What could be a better symbol of our times?
I can't help but notice that arugula will be grown in this garden. Do you remember one slur for Obama during the primary campaign was that he is an "arugula eater"? I guess this charge was true!
Here is another premium template mock-up.
The designer says, "This template is a little less literal for Small Farm Central users, in terms of its depiction of their actual farms. What it does do though, is invoke a certain historical / cultural feel that I think will really appeal to users of the farm sites."
I would be interested to hear if you have any thoughts; leave them in comments.
Update #2 Yugma is not the platform for us, since it is not possible to share voice through the Internet -- they wanted us to call through a regular phone line to voice chat. Strange. I'll look around for another software package and we'll try again next week. Send a message if you would like updates about future web conferences.
Updated, Wednesday 3/18 12:30pm EST: Click the following link to access the conference after you have downloaded the software: https://www.yugma.com/app/loading.php?user=&role=0&collsession=307729831
After last week's post, I heard back from a number of people that thought a weekly open forum for farm web topics would be a useful.
So, let's do the first one this week.
1pm EST, Wednesday March 18th 2009
Physically, anywhere. Digitally, the Yugma conference network
Download the Software
If you are waiting for Obama's rural broadband stimulus, you may want to sit these meetings out for now. I think it will require a higher speed connection. We can explore the possibility of "calling in" via a normal phone next week.
We will be using Yugma, which requires a download. Visit https://www.yugma.com/download/allproducts-jvm.php and choose the product that suits your operating system. This was about a 34 MB download, so it does take some time to download and install. You may want to do this ahead of time.
Email if Interested
If you are interested in this web meeting, please email me a quick note with your interest and email address. I will send you an invite about half an hour before the meeting starts with an invite link and we'll go from there.
Bring questions, your ideas, and a critical eye for other farm websites and marketing plans. Let's see how this develops!
Hearing some of the great questions during the Web Session that I helped give at the Organicology conference gave me the idea of setting up a weekly web meeting/conference on web marketing issues for farmers.
There is a lot of interest in how the web can be used for farm marketing and communication between farms, but there are so many tools and the web is a confusing place.
There is low-cost software that we can use to stream video and voice to many participants right through your friendly web browser. We can talk about anything you like at the intersection of the web and farms:
Talk among yourselves, ask me questions, or we'll look at your website and give you suggestions. This should not necessarily focus on Small Farm Central (there a lot of tools out there) nor does it have to be directed by me. I would just like to provide a forum for discussion where web marketing concerns agriculture.
So I am thinking about scheduling an hour a week to talk on a regular basis - stop by once to chat about a specific issue or put it on your weekly calendar. No cost, just communication.
Is this something you would be interested in? Please leave your thoughts in comments. Hopefully there is enough interest to make it worth starting up something like this!
The design team really look it up a notch -- you'll definitely be proud to show off your farm with this new template. We plan to have a new template out every 4-6 weeks throughout the Spring and early Summer until we have 6-8 premium templates.
Contact us for information on how to get started with this premium template.
Most farmers I talk to are already convinced that the web is an important part of their marketing. This is part self-selection (staunch Luddite farmers will just ignore me) and part osmosis from hearing about the importantance of the web at farming conferences and from other farmers.
I can think of three reasons why the web is important to farmers as a marketing tool. Perhaps you can think of others? Leave them in comments.
Though the web is a perfect medium for marketing a farm, it is not in any way automatic. A good website takes time and energy and the results will not be paid back in a few weeks or months -- it will likely take years of consistent effort to build a good readership on a farm website. In this way, it is no different than building soil, refining herd genetics, or reducing weed load. It may take only a few seconds to send an email, but don't let that fool you: web marketing is as slow as anything else you do for your farm or your business.
Good luck with your farm website this Spring. We are seeing lots of new sign-ups and farmers with existing sites are excited about energizing their web presence.
Can you think of any other reasons to add to three above? Leave them in comments.
Our design team has been busy working on new templates for Small Farm Central. These templates will be designated as "premium" meaning they will have more distinctive designs and will be limited in distribution, so only a set number of farms can claim each template.
Here is a mockup of the first template:
Each premium template will still have the customization options to make it look like your own. Don't think only goat farms can use this template!
We hope to have the first premium template out by the middle of March and then a new template every 4-6 weeks throughout the summer.
That's a lot of new looks for your farm website!
What do you think of this first premium template?
On my way back to Pittsburgh from Chattanooga, I stopped in on a Small Farm Central farm, Broadened Horizons Organic Farm, in Rockwood, Tennessee. I have gotten to know Leaf and Cielo quite well since they started a website with us.
Leaf and Cielo run this small farm with the ideal of teaching their rural corner of Tennessee how to live more sustainably from rain-water collection to solar cooking to less obvious steps, such as using a gas range instead of electric for cooking. Over the last five years the farm has blossomed into a community resource of not just eggs, honey, and summer veggies, but also of learning. The workshops Leaf puts on are becoming increasingly popular.
With the state of the macro-economy, Leaf expects an markedly increased attendance to his organic gardening workshops this Spring. The goal of this farm is not to produce all the food for the community, but to help the community produce for itself. I know this is a tough row to hoe and it is not an ideal that many more production-oriented farms have, but it is a very worthy goal.
Leaf keeps a meticulous website that records monthly rainwater totals, an extensive weekly blog, and much more. Cielo is the farm photographer and keeps the photo gallery well stocked. She also creates beautiful farm-inspired postcards and has them for order at the website. They credit their work on the website to their on-going "mind-share" growth in their local community. I think it has given them a voice, a way to talk about their farm, and a confidence in their mission at that same time as they have reached out to their customers.
Leaf writes, "The website has been a successful outreach tool beyond what I had imagined it could do. A lot of the ideas we are presenting to the community are fresh, bold and innovative. Living in a rural area where people are socially reserved, the website gives people an opportunity to initially check us out from a safe and discreet distance. We have been pleasantly surprised and quite gratified by the numbers of people viewing our website content and then spreading the word by posting links to our site."
This is a great farm website and a perfect example of how these techniques work in the long term rather than the short term. Their website has been up and consistently updated for almost two years and now they are really starting to see the long-term impacts of increased readership and awareness. This is not something that happened magically or overnight for Leaf and Cielo.
I enjoy watching their farm vision grow and I think they have enjoyed watching Small Farm Central grow along with them.
Photos in farm blogs and websites are very important in making that visual connection to your customers. Your visitors skim text that finely worded web-prose you wrote; photos help break text up into more manageable and memorable chunks. This is a concept that most farmers I work with understand already.
The next step is taking engaging photos. I think a big part of the trick is simply having a camera around during photo worthy moments. I have suggested some strategies in the past such as:
All of these are still valid, but one farmer I was talking to a few weeks ago suggested using the cell phone as the camera of choice for farm photography. City folk think farmers are behind-the-times as far as technology is concerned, but most farmers I know are constantly on their cell phones even if it is to "holler" down to the other end of the field.
So, if you have a cell-phone in the field, you probably also have a camera. The photos that all semi-modern cell phones take are suitable quality for the web. The barrier here may be getting the photo from your cell phone to your computer, but I am sure a quick look at help files or a Google search will help you with that problem.
So, now that you have a camera with you everywhere you go, what kind of photos will you take and what story will those photos tell on your farm website?
But don't get too tied to your cell phone or you might end up like this poor soul: