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Feb 23, 2009

3 Reasons Why the Web Works for Farms

Posted by: Small Farm Central

Most farmers I talk to are already convinced that the web is an important part of their marketing. This is part self-selection (staunch Luddite farmers will just ignore me) and part osmosis from hearing about the importantance of the web at farming conferences and from other farmers.

I can think of three reasons why the web is important to farmers as a marketing tool. Perhaps you can think of others? Leave them in comments.

  1. The web is a democratic medium - larger companies cannot buy attention from web surfers with money. The most interesting websites, content, and ideas will get the visitors. Luckily, interest in real food is on the rise and consumers are out there looking for your farm.
  2. A web site bridges the geographic between rural producers and urban eaters. Your customers may be 50 or 100 miles away in the city, but they are working on computers all day and will take a break to search for authentic food in their area. It is not necessary to have a 24 hour customer relations representative waiting for calls -- your website can tell the story and collect email address of prospective customers while you work or rest.
  3. The incremental costs of communication on the web is effectively zero; that means that once you have your website set up or your email campaign running, adding another visitor or reader costs nothing.You can reach more interested customers at a lower cost than ever before. If you paid 41 cents for each email to your mailing list each week, you would quickly silence your mailing list. Of course this is not only true for farms, but any small business.


Though the web is a perfect medium for marketing a farm, it is not in any way automatic. A good website takes time and energy and the results will not be paid back in a few weeks or months -- it will likely take years of consistent effort to build a good readership on a farm website. In this way, it is no different than building soil, refining herd genetics, or reducing weed load. It may take only a few seconds to send an email, but don't let that fool you: web marketing is as slow as anything else you do for your farm or your business.

Good luck with your farm website this Spring. We are seeing lots of new sign-ups and farmers with existing sites are excited about energizing their web presence.

Can you think of any other reasons to add to three above? Leave them in comments.

Feb 13, 2009

New Premium Templates Coming Soon

Posted by: Small Farm Central

Our design team has been busy working on new templates for Small Farm Central. These templates will be designated as "premium" meaning they will have more distinctive designs and will be limited in distribution, so only a set number of farms can claim each template.

Here is a mockup of the first template:

Each premium template will still have the customization options to make it look like your own. Don't think only goat farms can use this template!

We hope to have the first premium template out by the middle of March and then a new template every 4-6 weeks throughout the summer.

That's a lot of new looks for your farm website!

What do you think of this first premium template?

Feb 9, 2009

On Being a Teaching Farm

Posted by: Small Farm Central

On my way back to Pittsburgh from Chattanooga, I stopped in on a Small Farm Central farm, Broadened Horizons Organic Farm, in Rockwood, Tennessee. I have gotten to know Leaf and Cielo quite well since they started a website with us.
Leaf and Cielo run this small farm with the ideal of teaching their rural corner of Tennessee how to live more sustainably from rain-water collection to solar cooking to less obvious steps, such as using a gas range instead of electric for cooking. Over the last five years the farm has blossomed into a community resource of not just eggs, honey, and summer veggies, but also of learning. The workshops Leaf puts on are becoming increasingly popular.
With the state of the macro-economy, Leaf expects an markedly increased attendance to his organic gardening workshops this Spring. The goal of this farm is not to produce all the food for the community, but to help the community produce for itself. I know this is a tough row to hoe and it is not an ideal that many more production-oriented farms have, but it is a very worthy goal.

Leaf keeps a meticulous website that records monthly rainwater totals, an extensive weekly blog, and much more. Cielo is the farm photographer and keeps the photo gallery well stocked. She also creates beautiful farm-inspired postcards and has them for order at the website. They credit their work on the website to their on-going "mind-share" growth in their local community. I think it has given them a voice, a way to talk about their farm, and a confidence in their mission at that same time as they have reached out to their customers.
Leaf writes, "The website has been a successful outreach tool beyond what I had imagined it could do. A lot of the ideas we are presenting to the community are fresh, bold and innovative. Living in a rural area where people are socially reserved, the website gives people an opportunity to initially check us out from a safe and discreet distance. We have been pleasantly surprised and quite gratified by the numbers of people viewing our website content and then spreading the word by posting links to our site."

This is a great farm website and a perfect example of how these techniques work in the long term rather than the short term. Their website has been up and consistently updated for almost two years and now they are really starting to see the long-term impacts of increased readership and awareness. This is not something that happened magically or overnight for Leaf and Cielo.

I enjoy watching their farm vision grow and I think they have enjoyed watching Small Farm Central grow along with them.

Feb 2, 2009

Mobile Photography in the Fields

Posted by: Small Farm Central

Photos in farm blogs and websites are very important in making that visual connection to your customers. Your visitors skim text that finely worded web-prose you wrote; photos help break text up into more manageable and memorable chunks. This is a concept that most farmers I work with understand already.

The next step is taking engaging photos. I think a big part of the trick is simply having a camera around during photo worthy moments. I have suggested some strategies in the past such as:

  • Leave a digital camera in the farm truck
  • Task "photo taking" to an intern or employee and make it part of their daily routine
  • Pick a day of the week to carry around your camera

 

All of these are still valid, but one farmer I was talking to a few weeks ago suggested using the cell phone as the camera of choice for farm photography. City folk think farmers are behind-the-times as far as technology is concerned, but most farmers I know are constantly on their cell phones even if it is to "holler" down to the other end of the field.

So, if you have a cell-phone in the field, you probably also have a camera. The photos that all semi-modern cell phones take are suitable quality for the web. The barrier here may be getting the photo from your cell phone to your computer, but I am sure a quick look at help files or a Google search will help you with that problem.

So, now that you have a camera with you everywhere you go, what kind of photos will you take and what story will those photos tell on your farm website?

But don't get too tied to your cell phone or you might end up like this poor soul:

Jan 23, 2009

Two Hands? You're Hired

Posted by: Small Farm Central

When I was helping run a farm, I had a half-serious remark about finding new employees: "Two hands? You're hired."

That may be true at the height of harvest, but I am sure we would rather find people that have skills beyond physical dexterity. Other qualities, like genuine interest in farming and critical thinking skills go a long way toward making a more fun and productive farm.

So why not use the Internet to attract the most qualified and hard-working employees? The more resumes and interest you can generate will create a wider pool of people to choose from. Then you should be able to find the perfect fit for the position and the farm.

I would add "prospective employees" to the types of people you are trying to "market" to on your website. There is competition for the best farm workers, so you should put your best foot forward. Great photos and engaging content will not only bring new customers, but will also impress the best applicants.

Creating a specific page on your site to market your farm to potential employees is a first step. I like this one from Village Acres Farm because it is descriptive but also uses photos to great effect.

Now, how do employees find this page? There are several listing services for these types of employees. These are mainly for "internship" track type of workers who are coming to work and learn from anywhere in the country.

You will create a profile on these sites with your farm information and a description of the type of person you need. When you are asked for a link to your website, make sure you link directly to your employment page on your site instead of the front page. This will make sure the prospective employee gets the information right away instead of having to wade through the rest of your site first.

Another upside to creating these profiles is that it is another link to your website which helps out with Search Engine Optimization.

Jan 12, 2009

We're Booming

Posted by: Small Farm Central

Congratulations - it's a great time to be in local food, despite the rapid deterioration of the rest of the economy.

I've heard this sentiment whispered, but one of Pittsburgh's prominent organic farmers, Don Kretschmann, shouts "We're Booming" with a column in Pittsburgh Post-Gazette.

Kretschmann writes:

"The local food business is thriving -- despite the "real economy."

Demand for locally produced food is far outstripping supply. In my 30 years farming and marketing locally, this was our best year ever. More telling is that there has been no big "bubble" but just steady growth over that entire time. And throughout this fall there was a steady drumbeat -- like never before -- from those wishing to buy our local produce next season. I hear from other farmers around the state and other regions the very same thing.

What is making it thrive are some really fundamental factors and certainly these would lead one to think it isn't some flash-in-the-pan phenomenon but a truly sustainable movement.

This is exactly what I am hearing from farmers across the country as well.

It is time to tell your story even louder. Food lies at the center of health, environment, economy and energy; that is a great place to be right now. Food is impossible to ignore and the "main stream" is starting to recognize that.

Despite the macroeconomy, I suspect this year and many to come will be good to farmers producing authentic food.

Jan 2, 2009

CSA Sign-up and Management Tools Now Available

Posted by: Small Farm Central

Small Farm Central's "Member Assembler" integrates online CSA member sign-up, payment processing, and member management tools to create a package that will save CSAs numerous Spring hours, ease the sign-up process for members, and reduce data-entry errors.

We Love CSAs

I love the Community Supported Agriculture concept. It is a win-win situation for the eater and the producer and the relationships it creates are what will sustain the small farm in the long-term.

I have helped build a CSA: marketing, seed ordering, greenhouse seeding, member spreadsheets, lost checks, planting, weeding, and harvest. I know how difficult and rewarding the CSA model is from a producer's standpoint and member's point of view; I have done both. That's why we developed this management platform that solves some of the fundamental problems of managing members in CSA-type programs.

How it Works

Farmers configure the Member Assembler to model their CSA through an online control panel that does not require technical skill. Easily program pickup locations, custom forms, multiple member types, and checkout procedure. A detailed "get started" document guides this process.

Members come to a publicly accessible URL (such as www.yourfarm.com) and submit their information and options. The system easily hooks up to a credit card processor (or farmers have the option of no online payment processing), records payments, and tracks balances.

Other tools like printable pick-up lists, downloadable excel spreadsheets of member data, weekly reminder emails to users, payment requests and mailing lists are also integrated into this package.

This system can be used in conjunction with a full Small Farm Central website or as a stand-alone tool.

Try it for yourself! A sample sign-up form is available at:
http://memberassembler.smallfarmcentral.com

30-day Free Trial

If this seems like something your farm would be interested in, make sure that it will work for you by requesting a 30-day free trial. This is a fully functional Member Assembler site that you can configure and start accepting sign ups. If you find that it fits your needs, you can easily transfer this trial to a full Member Assembler subscription.

Request the trial here:
http://smallfarmcentral.com/memberassembler/freetrial

More Information

You may also be interested in...

Pricing
http://smallfarmcentral.com/memberassembler/pricing
How Does it Work?
http://smallfarmcentral.com/memberassembler/how-does-it-work
Features
http://smallfarmcentral.com/memberassembler/features


Full Information is available at:
http://www.memberassembler.com

--
Simon Huntley
Small Farm Central, Lead Developer
http://www.smallfarmcentral.com

Dec 17, 2008

Eat Well Guide is Cultivating the Web

Posted by: Small Farm Central

Another organization that is working hard to help farmers market themselves on the web is the Eat Well Guide.

They recently released a publication highlighting how farmers and farm organizations can use the web to market themselves and their products.

They cover basic topics like getting listed in the Eat Well Guide, email marketing, and WWOOF. Then there are advanced topics, which I personally don't suggest for the average farmer like social networks, viral video, and Flickr. This is an interesting guide with good design, illuminating profile quotes, and informative articles. I suggest taking a look.

They even quoted me in the section entitled "From Barns to Bandwidth: Farmers on the Web."

Download the PDF here.

It's almost time for the holidays and 2009 - you aren't paying attention to this blog are you? So, I think this marks the end of 2008 for the Small Farm Central blog, unless something interesting comes up.

We have the Member Assembler pretty well wrapped up. We are now working on good help documentation and doing lots of testing. Look for a blog post on 1/2/2009 with information on how to sign up for your 30-day free trial.

Keep up to date with the blog by signing up for email updates.

Dec 11, 2008

For That Special Someone .. Beans

Posted by: Small Farm Central

For that special bean eater in your life, the "Desert Island Sampler" includes the Pebble Bean, Yellow Eye Bean, Midnight Black Beans, Christmas Lima Beans, and the Vaquero Bean.

If that special bean eater in my life reads this, they may just be getting a preview of Christmas day!

But seriously, Steve Sando at Rancho Gordo does a great job with his dried, heirloom beans and online ordering. Attractive website, plenty of information, easy ordering, blog and integration with email marketing.

Hey, it sold me. He is a great example of doing it right and someone to look to as you create your online marketing plan.

Dec 1, 2008

CSA Member Management Coming January 2009

Posted by: Small Farm Central

We are busy finishing the development of a new Small Farm Central extension that aims to streamline the CSA (or other farm membership program) sign-up and the member management process.

It is called "The Member Assembler" and can be used in conjunction with a SFC website or as a stand-alone module.

After an easy set-up, customers will come to your website to complete the sign-up process. This relieves you of: developing a CSA application form, stuffing envelopes, mailing it to prospective members, retrieving the mail, entering the data into a spreadsheet, processing the checks, and etc.

Some "Member Assembler" Features:

  • Gather contact information from members
  • Multiple contacts for each membership, so you can manage "shared shares" easily
  • Pickup location signup & management
  • Custom question forms such as favorite vegetable, interest in other local foods, or volunteer interest
  • Checkout by mail or integrate credit card processing into the process with Google Checkout
  • Track payments and balances
  • Automated reminder emails so members can't forget about their weekly pickup
  • Send emails to members, segmented by pickup location or to the full list
  • Printable lists of members at each pick-up location
  • Download data to Excel for further processing
  • And more!

The service will be ready on January 2nd, 2009 and we will have a 30-day free trial for everyone interested in using it.

We are busy developing, tweaking, and testing to get this ready for your 2009 CSA signups. I think you will find a little technology can save you many office hours this Spring and will help you keep up on the field work.

Give us feedback so we can make sure the service will work for your CSA and read more at:
http://www.memberassembler.com

Twitter

  • @mrboboto Hah, exactly. Even better if the car spits out that pizza smell as it drives by.
    2 days 4 hours ago
  • If were of the mind to start a pizzeria (and I am not), I would start an organic pizza delivery joint. I think that is an untapped mkt.
    2 days 4 hours ago